DUTIES AND RESPONSIBILITIES
1. Handling of emails within the prescribed SLA.
2. Perform analysis of account and buyer’s request.
3. Creation of CRM ticket on billing-related buyer’s requests within 24 hours.
4. Provide assistance to customer's emails.
DUTIES AND RESPONSIBILITIES
1. Handling of emails within the prescribed SLA.
2. Perform analysis of account and buyer’s request.
3. Creation of CRM ticket on billing-related buyer’s requests within 24 hours.
4. Provide assistance to customer's emails
5. Inter department coordination for the client’s request/concern.
6. Perform tasks that may be assigned from time to time.
ELIGIBILITY
1. With at least 1 year of work experience related to real estate or customer service industry
2. With good presentation and facilitation skills; computer literate
JOB QUALIFICATIONS AND SKILLS REQUIRED
1. Must be focused, driven, team player
2. Can work under pressure
3. With acceptable oral and written communication skills
4. With good presentation and facilitation skills; computer literate
EDUCATION
1. Must be a graduate of any business course or its equivalent from a reputable college or university
JOB QUALIFICATIONS AND SKILLS REQUIRED
1. With at least 1 year of work experience related to real estate or customer service industry
DUTIES AND RESPONSIBILITIES
1. Handling of emails within the prescribed SLA.
2. Perform analysis of account and buyer’s request.
3. Creation of CRM ticket on billing-related buyer’s requests within 24 hours.
4. Provide assistance to customer's emails
5. Inter department coordination for the client’s request/concern.
6. Perform tasks that may be assigned from time to time.