DUTIES AND RESPONSIBILITIES
Answers/responds to the concerns, complaints, queries of the residents, tenants, and units owners that were received the Property Management through phone calls and emails
Respond or provide feedback to the clients within 24 hours through proper coordination with the concerned personnel and department
Assist the Property Management Office in handling customer service programs and official events of the Condominium Corporation
Ensures that the official communications or circulars are posted in time and properly to the official web page and bulletin Board of the Condo Corp
Any other task/s which may be assigned by the Property Management which are related to the foregoing scope.
DUTIES AND RESPONSIBILITIES
Answers/responds to the concerns, complaints, queries of the residents, tenants, and units owners that were received the Property Management through phone calls and emails
Respond or provide feedback to the clients within 24 hours through proper coordination with the concerned personnel and department
Assist the Property Management Office in handling customer service programs and official events of the Condominium Corporation
Ensures that the official communications or circulars are posted in time and properly to the official web page and bulletin Board of the Condo Corp
Any other task/s which may be assigned by the Property Management which are related to the foregoing scope.
n/a
Keen on details
MS Office Proficient(MS Excel, PowerPoint, Word)
Good Interpersonal Skills
Work Location: Jazz Residences
Graduate of any related Business course
With at least Two years’ work related experience
Experience in Customer Service related field is an advantage
In general, the CSA will assist the Property Management Office in all customer related
concerns.