Responsible for the efficient day-to-day operations of the assigned team and ensures the strict implementation of billing and collection related company policies and procedures for the proper management of the accounts receivable portfolio assigned to his team. Plans and implements collection strategies in order to achieve group goals and targets.
1. Prepares and analyzes collection reports for Management Reporting.
2. Sets clear and realistic goals and productivity by implementing plan of actions that would ensure KRAs/KPIs are periodically monitored and achieved.
3. Validates accuracy of Statement of Accounts, Demand Letters, Letter of Guarantee, Bank Documents, IOM, and other billing related transactions and documentation.
4. Provides assistance, resolution and/or recommendation of complex issues / requests of both external and internal customers
5. Evaluates the output of his team periodically. Conducts training and coaching sessions to enhance productivity
6. Ensures that the team uses efficient work methods and tools as provided by Company guidelines. Assesses effectiveness of existing billing and collection policies and processes and coordinates
with I.T. for automated system enhancements.
7. Performs other Billing and Collection related tasks.
N/A
Good Leadership Skills
Excellent Analytical and Problem solving Skills
Excellent Communication Skills - both oral and written
Keen to details
Good prioritization skills
Flexible and adaptable
Good Interpersonal Skills
MS Office Proficient (MS Excel, Powerpoint, Word)
Bachelor's degree in any business course or its equivalent
With at least 5 years Managerial experience in Billing and Collection (preferably in Real Estate industry)
With Billing and Collection Trainings
Responsible for the efficient day-to-day operations of the assigned team and ensures the strict implementation of billing and collection related company policies and procedures for the proper management of the accounts receivable portfolio assigned to his team. Plans and implements collection strategies in order to achieve group goals and targets.