1. Provides timely feedback to client related to inquiry of Title Availability
2. Provide accurate monitoring of CRM accounts
3. Performs other task that may be assigned by the management
4. Maintains a high degree of Professionalism

Detailed duties:
1. Assigned as front-line assistant representing the Registration section when a client visits the company.
2. Receives system-based request thru Customer Relations Management (CRM) ticket.
3. Answer telephone calls from Customer Service Department and external clients
4. Respond to emails concerning to Title inquiry.
5. Provides target date to release collateral documents.
6. Monitors the commitment date provided to client until completed.
7. Check and asses the actual status of the account and disseminate to the concerned team

N/A

Keen on details
Good communication skills (Oral and written)
Knowledgeable in Systems Applications and Products (SAP)
Knowledgeable in Microsoft Office
Good interpersonal skills
Computer Literate

Candidate must possess at least a 4-year bachelor’s college Degree.

At least 1 year of working experience in the related field.

Ensures proper monitoring and timely delivery of Collateral documents to external clients under Customer Relations Management (CRM) accounts.