• Execute and manage the delivery of marketing campaigns, ensuring that campaigns are delivered on time, within budget, and in accordance with established SLAs.
• Work closely with cross-functional teams to ensure that campaigns are executed flawlessly, including creative, digital, and production teams.
• Develop and maintain campaign delivery metrics and reporting, providing regular updates to internal and external partners on campaign delivery performance.
• Provide technical support, troubleshooting issues related to campaign execution.
• Maintain positive relationships with internal and external stakeholders, including customers, vendors, and partners.
• Create and maintain campaign documentation, supporting project plans and schedule.
• Perform other related functions as may be assigned from time to time.

Bachelor's degree in marketing, communication, or a related field.

Excellent organizational skills with attention to detail and ability to multi-task in a fast-paced environment.
Strong analytical and problem-solving skills.
Ability to work independently and collaboratively with cross-functional teams.
Excellent interpersonal and communication skills, with the ability to communicate with internal and external partners.
Proficiency in Microsoft Office suite and other relevant software applications.

1-2 years of experience in marketing, loyalty program management, or a related field.
Strong technical skills and expertise in EDM, Viber, and SMS broadcast tools.

The Service Delivery Specialist will provide technical and operational support to our marketing campaigns. The successful candidate will be responsible for coordinating with cross-functional teams to ensure timely and accurate delivery of marketing campaigns, providing technical support to end-users, and troubleshooting issues related to campaign execution. The Service Delivery Specialist will also be responsible for developing and implementing campaign delivery processes, ensuring compliance with industry standards and regulations, and optimizing campaign performance through data analysis.