Collaborate with cross-functional teams to develop and implement platform governance policies and procedures.
• Define platform governance KPIs and metrics and develop reports to track performance.
• Conduct risk assessments of the organization's IT platforms and make recommendations for risk mitigation.
• Monitor platform usage and identify opportunities for optimization and cost savings.
• Work with IT teams to ensure that platforms are compliant with regulatory and industry standards.
• Support the development of platform-related training and documentation for end-users.
• Assist with platform-related incident response and recovery.
• Stay up-to-date on industry best practices and emerging technologies related to platform governance.
• Communicate platform governance policies and procedures to stakeholders across the organization.
• Develop and maintain relationships with platform vendors and service providers.

Strong leadership and team management skills.
Excellent collaboration skills, communication skills, verbal and written, and time-management skills.
Excellent problem-solving and analytical skills.
Experience serving as quality assurance for escalated support requests and bugs.
Ability to communicate complex ideas to technical and non-technical people.
Ability to identify requirements and categorize/prioritize issues.
Exceptional attention to detail.
Initiative to challenge processes & improve results.

Bachelor’s degree in Computer Science, Statistics, Information Systems or other quantitative field.

3+ years of experience in IT platform governance, business analysis, risk management, or a related field.
Familiarity with IT compliance standards and best practices, such as NIST, ISO, and COBIT.
Understanding of ITIL framework and IT Service Management (ITSM) principles.
Familiarity with cybersecurity principles and best practices.
Strong analytical skills and the ability to interpret complex data sets.

Platform Governance Analyst

The Platform Governance Analyst will be responsible for supporting the development and implementation of platform governance processes and procedures to ensure the reliability, scalability, and security of the organization's IT platforms. The role will involve working with stakeholders across the organization to identify and mitigate platform-related risks and to ensure that the platforms are being used effectively to support the organization's strategic goals.