Responsible in the proper and timely processing and close monitoring of buyer requests from receipt to implementation.

1. Obtain account history relevant to approvers.
2. Coordinate with the client and/or seller regarding the request whenever necessary.
3. Keep clients updated with their request.
4. Analyze client’s request and provide recommendation for management’s decision.
5. Monitor and follow-up necessary action from different approving and implementing departments.
6. Prepare memos / letters in relation to buyers' requests.
7. Send disposition on clients’ request via email/courier.
8. Adherence to set Turn-Around-time (TAT) / Service Level Agreement.
9. Adherence to company’s Employee Manual, and Department directives.
10. Perform other duties and functions as may be assigned from time to time.

1. Credibility - Demonstrates honesty, trustworthiness and commitment in all forms of transaction.

2. Communication - Effectively converses and applies correct grammar in verbal and written communication.

3. Client Focus – Process requests with passion and empathy to provide quality customer service. Facilitates customer transactions in an accurate, timely & competent manner.

4. Teamwork - Develops and maintains rapport with colleagues; actively participates in collaboration with other units to perform assigned tasks and achieve team goals.

5. Adaptability/Flexibility – Can adapt to changing circumstances and environments.

Graduate of any 4year course in any field (Business, Communication or Marketing).

At least 1year experience in Real Estate/Customer Service.

** REPLACEMENT OF NEWLY PROMOTED SUPERVISOR (CID FABABAER) FOR 2023 **

1. Obtain account history relevant to approvers.
2. Coordinate with the client and/or seller regarding the request whenever necessary.
3. Keep clients updated with their request.
4. Analyze client’s request and provide recommendation for management’s decision.
5. Monitor and follow-up necessary action from different approving and implementing departments.
6. Prepare memos / letters in relation to buyers' requests.
7. Send disposition on clients’ request via email/courier.
8. Adherence to set Turn-Around-time (TAT) / Service Level Agreement.
9. Adherence to company’s Employee Manual, and Department directives.
10. Perform other duties and functions as may be assigned from time to time.