Act as a liaison between customer and relevant departments.
Provide program, product and service information with clarity and accuracy.
Receive calls, emails and social media messages regarding program inquiries and feedback.
Provide information about program, products and services.Handle simple issues.

Create requests for interdepartmental processing.
Receive calls, emails and social media messages regarding program inquiries and feedback.
Provide information about program, products and services.
Handle simple issues.

Enthusiastic
Good verbal communication
Customer Empathy
Patience
Flexibility
Good Comprehension
MS Office proficient - minimum Word, Excel

College graduate

Receive calls and emails regarding program inquiries and feedback.
Provide information about program, products and services.
Handle simple issues.