Prepare and analyze collection reports. Sets clear and realistic goals by establishing plan of action to make sure that objectives are efficiently achieved. Ensure that the team uses efficient work methods and tools.
Prepare and analyze collection reports. Sets clear and realistic goals by establishing plan of action to make sure that objectives are efficiently achieved. Ensure that the team uses efficient work methods and tools.
Provide assistance to both external and internal customers.
Conduct coaching and training to the team in order to enhance productivity.
Assess effectiveness of existing billing and collection process flow and to coordinate with IT on automation projects.
Perform tasks that may be assigned from time to time.
• Good Leadership Skills
• Excellent Analytical and Problem solving Skills
• Excellent Communication Skills - both oral and written
• Keen to details
• Good prioritization skills
• Flexible and adaptable
• Good Interpersonal Skills
• MS Office Proficient (MS Excel, Powerpoint, Word)
Bachelor's degree in any business course or its equivalent
With at least 5 years Managerial experience in Billing and Collection (preferrably in Real Estate industry)
Responsible for efficiently managing the accounts receivable portfolio by maintaining an acceptable level of past due rate and enhance collection efficiency. Plan and implement collection strategies in order to achieve group goals and targets.