Performs call out to all delinquent buyers to remind the status of the accounts.

1. Reviews and analyzes all accounts for call out.
2. Performs call out to all delinquent buyers to remind the status of the accounts.
3. Effectively handles and manages all buyer’s concerns /queries.
4. Coordinates with other departments the status of buyer’s accounts and other billing related transactions.
5. Ensures that all conversations with internal and external customers are properly log in the system (z-diary).
6. Assists both internal and external customers.
7. Performs other tasks that maybe assigned from time to time

n/a

With Excellent Analytical and Problem solving Skills
With Excellent Communication Skills - both oral and written
Must be keen to details
With good prioritization skills
Flexible and adaptable
With Good Interpersonal Skills
Adept in using MS Office Proficient (MS Excel, Power point, Word)

Must be a graduate of any business course or its equivalent.

With at least 1 year experience in Billing and Collection (preferably in Real Estate industry)
With training on Billing and Collection is an advantage.

Performs call out to buyers to ensure on time of collection of payments from the buyers.