• Gather requirements and collaborate with stakeholders.
• Document business requirements
• Liaise with various departments for development, UAT and implementation.
• Create Process Flows and solutions Documentation
• Actively participate in stakeholder meetings and activities that will help contribute to his/ her understanding of the business and the industry
• Proactively research industry trends, strategies, technologies, and solutions and apply this knowledge in proposing changes to business processes
• Good oral and written communication skills
• Knowledge in Office productivity tools such as Excel including Macros, Word, PowerPoint
• Research capabilities at par with latest technologies used for business analytics
• Experience with managing Software providers is desired
• Knowledge and experience in any business process modeler tool is desired
• Bachelor’s Degree in any 4 year course preferably on the following fields:
o Computer Science
o Information Systems
o Business Administration
o Computing, Statistics or related field
At least 2 years relative working experience
• Identifying, validating, and communicating key business requirements
• Initiating systematic data gathering in the planning stage of projects
• Presenting options to clients and defend the best possible solution
• Documenting agreements and commitments from various groups for smooth project execution and ensuring all deliverables are met on time
• Creating workflows and user guides for end users
• Documenting issues and track backlogs
• Contributing to project plans
• Researching industry trends, strategies, technologies, and solutions and sharing this information with the rest of the team
• Providing support to the Sr. Specialist or other team members as required