1. Provides timely feedback to client related to inquiry of Title Availability
2. Provide accurate monitoring of CRM accounts
3. Performs other task that may be assigned by the management
4. Maintains a high degree of Professionalism

1. Assigned as front-line assistant representing the Registration section when a client visits the company.
2. Receives system-based request thru Customer Relations Management (CRM) ticket.
3. Answer telephone calls from Customer Service Department and external clients
4. Respond to emails concerning to Title inquiry.
5. Provides target date to release collateral documents.
6. Monitors the commitment date provided to client until completed.
7. Check and asses the actual status of the account and disseminate to the concerned team

Professional License Eligibility

1. Graduate of 4 year course, preferably business courses.
2. Preferably with at least with one (1) year experience in the same function or any work experience in real estate company in the areas of Registration.
3. Organized with documents, keen to details and receptive.
4. Knows basic MS Office Applications; knows basic Math.
5. With acceptable oral and written communication skills.

Candidate must possess at least a 4-year bachelor’s college Degree.

At least 1 year of working experience in the related field.

Ensures proper monitoring and timely delivery of Collateral documents to external clients under Customer Relations Management (CRM) accounts.