Answers/responds to the concerns, complaints, queries of Chinese/Filipino residents, tenants, and units owners that were received by the Property Management through phone calls and emails
Responds or provides feedback to the Chinese/Filipino clients within 24 hours through proper coordination with the concerned personnel and department
Assists the Property Management Office in handling customer service programs and official events of the Condominium Corporation
Ensures that the official communications or circulars are translated in Chinese and posted in time and properly to the official web page and Bulletin Board of the Condo Corp
Any other task/s which may be assigned by the Property Management from time to time.

n/a

Chinese (Mandarin)-speaking
Can write, read, and converse in Chinese (Mandarin)
Keen on details
MS Office Proficient(MS Excel, PowerPoint, Word)
Good Interpersonal Skills




Work Location: Shore Residences

Graduate of any related Business course

With at least Two years’ work related experience
Experience in Customer Service related field is an advantage

In general, the Customer Service Supervisor will assist the Property Management Office in all Chinese/Filipino customer related concerns.