DUTIES AND RESPONSIBILITIES
1. Oversee, conduct site visit and manage full cycle of Turnover process for Eco Homes Segments of SMDC.
2. Monitor Turnover Schedule and ensure complete manpower complement across all projects.
3. Assist VIP buyers during turnover.
4. Coordinates with Engineering and QC Team for any punchlist items that may be resolved via QRT.
5. Ensures excellent Customer Experience
6. Preparation of Yearly Budget involving Site Operations.
7. Monitor and ensure that QTOP process is undertaken properly.
8. Monitor, collate & ensure that his /her team prepares and provides turn-over reports and other related submittals.
9. Ensure that all pertinent documents related to turnover including the cleaners site validation is being properly & correctly accomplished from
the PHA to the Team Leads/ Supervisors.
10. Other tasks that may be required from time to time

Education: College Graduate
Experience: Minimum of 5 years of relevant managerial experience gained from real estate industry
With good Leadership skills
Experienced in handling people
Able to present to a wide variety of people
Highly collaborative and a Team Player
Good communication, Presentation and Organizational skills
Experienced in Customer Service, Property and/or Construction Management

BT Turnover Manger (Site Operations)

Ensure that units are properly prepared for turnover to buyers and the team provides excellent customer service during the turnover journey.