DUTIES AND RESPONSIBILITIES
A. Receipting Supervision
Monitors and supervises the day-to-day collection process:
1. Proper identification of all collections credited to the company’s account.
2. Timely and accurate receipting of identified credits.
3. Timely identification, receipting and fund transfers of all cross deposited collections.
4. Timely handling of ADA enrollment and accurate execution of ADA processing.
5. Timely handling of all requests for warehousing, holding / redeposit of PDCs.
6. Proper review of daily end of day collection reports and unreceipted collections to ensure that all credited collections are properly accounted for and any unreceipted collections have valid issues for non-receipting and are immediately coordinated with concerned departments and bank.
7. Complete and timely cancellation of Official Receipts (ORs) due to bounced checks or other issues and immediate notification to concerned departments
8. Monitoring of all credits and debits in the collecting accounts assigned to the team and ensures all are properly accounted for and reported in the daily cash register.
9. Timely resolution of outstanding unreceipted credits (URCs) and monitors and intervenes on those that remain unresolved beyond turnaround time (TAT).
10. Prompt handling of all concerns, inquiries and complaints of buyers in the Customer Request Monitoring System and coordinates within TCOR team for immediate resolution.
11. Timely and accurate submission of Management Reports.
12. Prompt response to all concerns, inquiries and request of buyers or concerned departments.
13. Recommends process enhancements that will eliminate manual processes and additional workaround to improve efficiency of personnel.
14. Monitoring of RF validation and POP issues.
15. Coordination with SRS for ATAP/Online Reservation receipting.
16. Advisory to concerned teams
17. Handling of email concerns related to RF
B. Risk Management
1. Recommends procedures that will strengthen internal controls for proper safekeeping of assets and for immediate identification of any irregularities.
2. Ensures compliance of the team to internal audit and regulatory requirements.
C. People Management
1. Supervises directly a team of 5 Treasury Assistants.
2. Supervises and encourages the training and development of existing personnel for personal improvement, increased work efficiency and effectiveness and succession planning.
3. Ensures that the team has enough manpower complement to carry out the day-to-day functions.
4. Ensures that the team maintains unity and cooperation in carrying out the day-to-day functions.

D. Records/Document Management
1. Proposes enhancements to the existing guidelines, policies and procedures..
2. Ensures organized and complete maintenance of files/records related to receipting including supporting attachments such as accountable forms, proofs of payments/basis for receipting, IOM for requested implementation, including soft files of all records, as applicable.
E. Business Relationship Management (BRM)
F. Establishes, develops and maintains positive relationships with SMDC Group’s existing depository banks.
G. Maintains and continually creates/fosters a healthy, collaborative, informative and team environment to
internal customers.
VI Others
H. Represents the team and provides valuable inputs during coordination meetings with other departments and other management –related activities.
I. Performs new projects or functions assigned by the immediate Head and/or management.

Good communication skills (verbal and written)
Knowledgeable in Microsoft Office and other software
Good interpersonal skills

Experience in handling collections is a must.
Relevant experience in a real estate company is a plus.
Experience in SAP is a plus.

Graduate of Business course preferably Accounting or Banking and Finance

Position Title or Description of Experience Years

Supervisory experience in

Cash Operations > 2
Cash Management
General Accounting – Collections

The Team Head is responsible for supervising/overseeing the team’s functions related to various payment modes (Post Dated Checks (PDC), Auto Debit Arrangement (ADA), remittances, wire transfers, online card payment (OCP), online transfers and bills payment). The Team Head ensures timely and accurate receipting of all trade and non trade collections credited to the bank accounts being managed by the team and that all policies and procedures are strictly complied with.