Regularly coordinates with Client Relations Unit and Engineering in terms of inspection and repair schedules of all post-turnover concerns.
1. To ensure that the concerned contractor/s will be able to conduct unit inspection based on the given available dates and time of the unit owners/representative of unit owners. Ensures to inform Unit Owners of the confirmed arrival of the respective contractors in reference to the scheduled inspection.
2. To ensure that the concerned contractor/s will proceed with the repair works in units based on the given available dates and time of the unit owners/representative of unit owners. Ensures to inform Unit Owners of the confirmed arrival of the respective contractors in reference to the scheduled repair.
3. To gather the completed Concern Slips and ask the unit owner/representative of unit owner to acknowledge the completion of repair works thru signing of Close-out Form.
4. To prepare a report on all the handled post turnover concerns on-site which will be submitted to the Senior Property Manager of Post Construction and Warranty Concern Group on a monthly-basis or as required the Management.
1. Must be focused, driven and a team player.
2. Can work under pressure.
3. With proficient oral and written communication skills.
4. With good presentation skills.
5. Must be computer literate.
Must be a graduate of any four-year course from a reputable college or university; BS Property Management graduate is an advantage
Preferably with at least 1 year of work experience related to communication to clients/buyers from a reputable property developer/ real estate
To ensure that all filed concern slips by unit owners/representative of the unit owners will be endorsed to PM-Client Relations Unit.